Shipping policy
SHIPPING POLICY
Thank you for shopping with dustline.net.
ORDER PROCESSING
Orders are typically processed within 1–3 business days after payment is successfully received.
Orders placed on weekends or holidays may begin processing on the next business day.
During busy periods, promotions, or holidays, processing times may take longer.
SHIPPING TIMES
Estimated delivery times depend on the shipping method, carrier, and destination.
Typical U.S. delivery times are approximately 3–7 business days after the order has been processed.
Delivery times are estimates only and are not guaranteed.
SHIPPING RATES
Shipping costs are calculated and displayed at checkout unless otherwise stated.
Shipping prices may vary depending on the order size, weight, destination, and selected shipping method.
TRACKING
If tracking is available for your order, tracking information will be sent to the email address or phone number provided at checkout once the order has shipped.
Please allow time for the shipping carrier to update the tracking information after your package is accepted.
SHIPPING DELAYS
dustline.net is not responsible for shipping delays caused by the carrier, weather, holidays, customs, incorrect addresses, transportation issues, or other circumstances outside our control.
Once your package has been transferred to the shipping carrier, delivery is handled by that carrier.
INCORRECT SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
Please contact us as soon as possible if you notice an error in your shipping address.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
If a package is returned because an incorrect or incomplete address was provided, additional shipping charges may apply if the order is reshipped.
LOST, STOLEN, OR MISSING PACKAGES
If your tracking information shows that your package was delivered but you cannot locate it, please check around the delivery location and contact the shipping carrier.
dustline.net is not responsible for packages that are lost or stolen after the carrier confirms delivery.
If a package appears to be lost while in transit, please contact us and we will review the situation with you.
DAMAGED PACKAGES
If your order arrives damaged, please contact us as soon as possible.
Please include your order number and clear photos of the damaged item and packaging so we can review the issue.
INTERNATIONAL SHIPPING
If international shipping is available at checkout, customers are responsible for any applicable customs fees, duties, taxes, or import charges unless otherwise stated.
Customs processing may cause additional delivery delays.
CONTACT US
For shipping questions, contact:
dustline.net
Email: david.d.nelson12@gmail.com